Privacy Policy
Last updated: 3 October 2026 · Effective date: 3 October 2026
This Privacy Policy describes what information the Moon Shine AI mobile application (iOS and Android — hereafter the "App") collects from its users, how this information is used, and how it is protected. By using the App, you accept the practices described here.
1. Summary
- The vast majority of your personal data stays only on your device.
- The App has no user account system; we don't collect emails or passwords.
- To generate astrological readings, requests go through Moon Shine's own server to our AI service provider.
- The questions you write in the chat, the profile details sent with them, and the generated replies are kept on our server under a pseudonymous ID for up to 7 days so we can review quality and errors, then deleted automatically.
- We don't sell your data to third parties.
2. Information We Collect
2.1 Information you provide
| Data type | Purpose | Storage |
|---|---|---|
| Date, time, and place (city) of birth | Personal birth chart, daily/weekly/monthly readings, personalized notification content | Stored on your device; sent to our server to generate your personal readings, where it is neither stored nor logged. The device ID is used only for rate limiting. |
| Goal (Money, Relationships, Health, Career) | To set the focus of readings and notifications | On your device |
| Profession (optional) | To improve the context of readings | On your device |
| Birth details of your partner and other people you add (optional, for synastry and relationship analysis) | Relationship compatibility analysis, between you and someone you add or between two people you add | Stored on your device; sent to our server to generate your personal readings, where it is neither stored nor logged. When you get a reading for two people you added, the birth details of both are sent the same way. The device ID is used only for rate limiting. |
| Life-event dates for birth-time rectification | Calculating an unknown/uncertain birth time | On your device |
| Display name (optional) | Addressing you by name in the chat and readings; passed through our server to our AI service provider together with the request | On your device; kept on our server for up to 7 days for quality review |
| Questions you write in the chat (Ayperi) | Generating a reply | On your device; passed through our server to our AI service provider at request time and kept on our server for up to 7 days |
When a reading is generated, the details it needs are sent to our server with the request. For how long our server keeps them, see 5.
2.2 Automatically collected information
- Notifications: Your device's timezone and notification permission are used to schedule daily morning notifications. Notifications are prepared on your device. No device identifier for sending notifications is sent to our servers.
- Crash reports: When the App unexpectedly terminates, anonymous crash reports are sent to our analytics and crash reporting provider. These reports do not contain your personal data.
- Anonymous usage analytics: Fully anonymous event data is collected — which screens are used, which features are preferred. Your birth details and chat content are not included.
- Usage counter: To enforce the daily usage limit, a usage counter is kept on our server.
2.3 Information we do not collect
- Surname, email, phone number, address (for the optional display name, see 2.1; for the email you may choose to add in the feedback form, see 2.4)
- Location (GPS) — birthplace is a manual city entry; the device GPS location is not used
- Contacts, photo gallery, microphone, camera
- Payment card details — subscription transactions are handled entirely by App Store / Google Play; we have no access to card data
2.4 Feedback form
If you use the feedback form in the App, we receive your message, your email address if you choose to add it, and, if you allow it, the related question and chat reply. This is forwarded to our support team by email and kept on our server for 90 days so we can reply and look into the issue. Your birth details and IP address are not added to this record.
3. How We Use Information
We use the information we collect only for the following purposes:
- Generating personalized astrological readings and analyses
- Personalizing daily/weekly/monthly celestial-event notifications on your device
- Performing synastry (relationship compatibility) analysis
- Calculating birth-time rectification
- Verifying your premium subscription rights (via App Store / Google Play)
- Keeping the App secure and bug-free
4. Third-Party Services
4.1 Moon Shine's own server
Reading, chat, and transit-analysis requests pass through our own server on their way to our AI service provider. Our server:
- Keeps a usage counter to enforce the daily usage limit.
- Uses records only to improve the service.
4.2 Analytics and crash reporting
Anonymous usage analytics and crash reports are sent to our analytics and crash reporting provider. Your birth details, chat text, or personal data are not sent to this provider.
4.3 Apple App Store and Google Play Billing
Subscription purchases:
- iOS: Apple App Store / Apple ID — apple.com/legal/privacy
- Android: Google Play Billing — policies.google.com/privacy
Only an anonymous app-user identifier is shared with the stores; we have no access to your card or identity information.
4.4 Subscription state validation
Our subscription provider is used so your premium subscription state stays consistent across devices. Only an anonymous app-user ID and the store-issued purchase record are shared with this provider.
4.5 Information shared with Apple when you request a refund
When you ask Apple to refund a purchase, Apple may ask us for information about that purchase to help review your request. In that case we tell Apple, through our subscription provider, only the following: whether the service you bought was delivered, that you were able to try the app for free before buying, and our own preference on the request. Your chat content, your questions and your birth details are not sent to Apple. If you do not want this sharing, write to [email protected] and we will turn it off for you. Apple handles this information under its own privacy policy; you can ask Apple for access or deletion at privacy.apple.com.
5. Data Retention and Deletion
- All personal data you provide is stored on your device and is deleted when you uninstall the App.
- Requests sent to our server and the generated replies are kept for up to 7 days for quality review and are then deleted automatically. A copy downloaded for this review is deleted once it reaches 90 days.
- Records sent through the feedback form are deleted automatically after 90 days (see 2.4).
- Requests forwarded to our AI service provider are subject to the provider's data retention policies.
- Generated responses are stored on your device and are deleted when the App is uninstalled.
6. Your Rights (KVKK / GDPR)
Because most of your personal data is kept on your device, you can directly access, correct, or delete it yourself:
- Access and correction: Update your birth details and goal from the "Profile" screen in the App.
- Deletion: Use the "Delete my data" option in the App settings, or uninstall the App to delete everything.
- Records on our server: Chat records on our server are deleted automatically after 7 days, and feedback records after 90 days.
- Subscription cancellation: Cancel anytime from Apple ID Subscriptions (iOS) or Google Play Subscriptions (Android).
To exercise additional rights under GDPR (EU) or KVKK (Turkey), contact us at [email protected].
7. Security
All communication with our server and our service providers is protected with encryption. No system is 100% secure, but we apply reasonable technical and organizational measures to protect your personal data.
8. Children
Moon Shine AI is not directed at children under 13. We do not knowingly collect personal data from users under 13. If, as a parent or guardian, you become aware that a child under 13 has entered personal data into the App, please contact us at [email protected]; the data will be removed immediately from the device and from our server counters.
9. International Data Transfers
Our AI service provider, our analytics and crash reporting provider, our network and security provider, and the store back-ends may process data on global server infrastructure. This means your data may be transferred outside Turkey or the EU. The providers apply appropriate safeguards including standard contractual clauses.
10. Changes to This Policy
We may update this policy from time to time. When material changes occur, we will notify you in the App or on this page. The "Last updated" date above shows the latest effective version of this policy.
11. Contact
For questions about this privacy policy or your personal data:
- Email: [email protected]
- Web: www.moonshineai.app